When I read
the chapter and the categorization in “good” (above average performing) and
“bad” (below average performing) TV
commercials i figured out that the most important ingredient for a good TV
commercial is to deeply understand its psychological effect on the consumer. In
order to change the brand preference of consumers you need to establish a
connection to them and this can be reached via several ways. Starting from humor to demonstration TV
commercials. However I doubt that using static types of TV commercials which
have performed well in the past only is a good strategy. In the following paragraph
I want to elaborate a little bit more on this point.
First of
all I think that TV commercials reflect the cultural values of a society at
certain point at time. TV commercials are influenced by the needs and
perceptions of the consumers and of course this is also true the other way
round. There is a continuous adaption of what is considered appropriate to
change the brand preference and what not. What didn’t seem to work in the past
could do well in the future. One example is the mentioned (under average
performing) TV commercial type of testimonials by celebrities. If you take a
look today’s TV commercial landscape, a lot of commercials involve celebrities
recommending certain products. I for instance have never seen a Gillette TV
commercial without any sport stars (e.g. Roger Federer, Tiger Woods, etc.). And
companies like Gillette wouldn’t follow such a strategy over years if wouldn’t
generate enough revenues.
Of course
keeping fundamental psychological tools (repetition, show the package,
close-ups, etc.) is important. But I want to make the point, that you shouldn’t
only rely on historic well performing TV commercials, but additionally analyze
carefully your consumers needs and perceptions and adjust the TV commercial if
necessary.
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